When will my order ship?
We fulfil orders from our Gold Coast warehouse Monday-Friday from 8:00AM to 4:00PM AEST.
We aim to ship all orders by the following business day, but peak periods can result in additional processing time. Items ordered Friday afternoon, Saturday or Sunday will ship early the following week.
Shipping Times
Orders within Australia:
Typically, orders are shipped with Australia Post. Standard Parcel Post times are 2+ days to East Coast Metro. 3-6 days to regional locations and WA.
We also offer Australia Post Express Post Service. Standard Express Post times are next business day to East Coast Metro. 2+ days to regional locations and WA.
FREE STANDARD SHIPPING ON ORDERS OVER AU$150 (Excluding Surfboards).
International Orders:
We offer several great shipping options around the world. Simply begin the checkout process to display options and pricing to your location.
With limited flights coming and going from Australia, International orders have been experiencing significant delays, once orders leave our warehouse.
Duties, taxes or other fees are the responsibilities of the recipient. These fees will be due at the time of delivery. Town & Country is not responsible for customs and duties. Duties and taxes are determined by the customs agency within the destination country. For more duties and tax information, please contact your local customs office.
